Solutions
Five pillars, one accountable partner.
Engage one pillar or several — every pillar is staffed, screened and reported on the same operating standard.
Talent
Recruitment & staffing
Sourcing, screening and placing African professionals into permanent, contract or dedicated-team roles.
- Role scoping against your existing standards
- Multi-stage candidate screening
- Permanent, contract or dedicated-team placement
Revenue
Appointment setting & sales outsourcing
Outbound and inbound teams that build pipeline and close revenue on your behalf.
- Outbound prospecting and appointment setting
- Inbound qualification and follow-up
- Reporting against your existing sales metrics
Customer Operations
Customer service & support
Dedicated or shared support agents covering your customers' hours, channels and tone of voice.
- Coverage across your customers' time zones
- Channel coverage: email, chat, voice
- Quality monitoring from day one
Growth
Digital marketing
Campaign execution, content and channel management delivered by teams reporting into your growth targets.
- Campaign execution and content production
- Channel management
- Performance reporting tied to your targets
Workforce Operations
Payroll & workforce management
Payroll administration, compliance and day-to-day workforce management for your African team.
- Payroll administration and compliance
- Day-to-day workforce management
- Documentation aligned to South African employment standards